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Subscription Orders

When you have products you love and use regularly, subscriptions are a great way to always make sure you have a supply. With a subscription, you can set it and forget it. Plus, you save an additional 5% on each product you subscribe to. Talk about a great way to shop!

HOW DO I CREATE A SUBSCRIPTION?

First create and/or log in to your account and go shopping. You can create a subscription on any eligible product by choosing the sizing you want, choosing how much of the product you want and then clicking the button beside the subscribe button. Once you've done that, a menu will open allowing you to choose whatever timing for delivery you'd like from every 1 to 6 months. You can then either proceed to checkout or keep shopping.

WHAT TIME OF THE MONTH WILL I GET MY SUBSCRIPTION ORDER?

The date that that you originally signed up for your subscription becomes the date of the month your order will be fulfilled moving forward. However, you can also adjust the time of month you have your order fulfilled within your subscription. If you do this, expect 10 days to pass before receiving it.

WHAT IF I WANT TO PAUSE, EDIT OR CANCEL MY SUBSCRIPTION?

Once you've created a subscription, you can make adjustments at any time by logging in to your account and clicking on the subscription details. You can change products, pause or cancel as you need. If you need any help, just give us a call toll free at 1-866-714-5411 between 8:30 am and 4 pm, Pacific Standard Time and we'll take care of it for you.

WHAT IF I'M GOING ON HOLIDAY?

If you don't want to receive your subscription while you're gone on holidays, you can pause your subscription. You just need to log into your account and click on your subscription details to change them. If you need any help, just give us a call toll free at 1-866-714-5411 between 8:30 am and 4 pm, Pacific Standard Time and we'll take care of it for you.

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